Modules · tapestree by Nytyry

Cluster 1 · Mrittika

Revenue

Four modules that cover the entire lead-to-cash arc — woven so a WhatsApp from a prospect and a signed contract from that same customer live on one record.

M/01 · Revenue

CRM

Pipeline, accounts, contacts, and opportunities managed through MEDDIC-gated stage progression. Every contact carries a native conversation timeline — Email, WhatsApp, and SMS at send time, inbound from any channel landing automatically on the right record.

Lead scoring is trained on your own historical win data. Territory and quota management supports the multi-level hierarchies common in distributor-heavy GTM models. WhatsApp BSP tier governance ensures template compliance at every send.

M/02 · Revenue

Sales · CPQ · OMS

Configure-Price-Quote with multi-currency, tiered pricing, and bundle logic. Quotes go to e-sign in one click — six e-sign providers supported including Aadhaar e-sign for distributor and direct-sale channels. Order management covers fulfilment, backorder, return authorisation, and subscription renewals.

ONDC and major marketplace sync is built in, not a plug-in. e-Invoice IRN is generated automatically on order confirmation, satisfying GST mandate for eligible turnovers without a separate integration step.

M/03 · Revenue

Helpdesk

Omnichannel support across WhatsApp, Email, Phone, Web widget, and Slack — all tickets landing on the same queue. AI deflection uses per-tenant knowledge before escalating; sentiment analysis flags at-risk conversations in real time.

SLA engine supports multi-tier contracts with business-hour calendars per region. Customer-facing status pages and CSAT surveys are built in. WhatsApp BSP tier governance enforces message template approval status before agent sends, preventing compliance breaches.

M/04 · Revenue

Marketing

Journey builder with drip, branching, and exit conditions. WhatsApp marketing campaigns with DLT registration management baked in — no external DLT portal required. A/B testing across subject lines, content variants, and send windows.

Multi-touch attribution models (first-touch, last-touch, linear, time-decay) report directly to the revenue pipeline. Audience segments update in real time as CRM records change — no nightly sync, no stale cohorts. Multi-language content blocks across 11 languages.

Cluster 2 · Vana

Spend

Five modules spanning the procure-to-pay and manufacture-to-deliver arcs. Finance closes every month on a live ledger — no export to a separate close tool required.

M/05 · Spend

Finance

General Ledger, Accounts Receivable, Accounts Payable, Banking, and GST in a single data model. e-Invoice IRN generation, GSTR-1/2A/2B/3B preparation, and TDS 24Q filing are first-class features — not year-end scripts. Account Aggregator bank feeds keep reconciliation current without manual imports.

MSME 45-day payment flag is automatically enforced on every AP invoice: the system surfaces overdue MSME obligations and prevents closure of an accounting period where the statutory payment window has been breached, ensuring §15 compliance at scale.

M/06 · Spend

Procurement

Purchase Requisition through Purchase Order through Goods Receipt Note with a full vendor portal — suppliers onboard, submit invoices, and track payment in Hindi and 10 other languages. RFQ with multi-vendor comparison and weighted scoring. 4-way match (PO · GRN · invoice · quality inspection) before any AP posting.

DigiLocker-linked vendor document verification accelerates MSME onboarding. Spend analytics categorise by GL, project, and cost centre with drill-through to the individual line, so category managers see real data rather than a dashboard summary.

M/07 · Spend

Inventory

Multi-warehouse, multi-location with batch and serial tracking. FEFO (First Expired, First Out) valuation enforced at pick time. Landed cost allocation across freight, customs, and handling — split by weight, value, or volume — posts directly to COGS.

ABC-XYZ analytics classify items by revenue contribution and demand variability, informing reorder points automatically. Physical stock counts run from mobile, with variance approval workflow before posting. ITC (Input Tax Credit) reconciliation flags mismatches between GSTR-2B and stock receipts before return filing.

M/08 · Spend

Manufacturing

Bill of Materials, routing, Manufacturing Orders, and MRP in a unified planner. MES dashboard shows real-time work-centre status and OEE. Planned vs actual variance drills down to operation and component level without a separate BI step.

ITC-04 job work register is generated automatically from sub-contracting operations — challans, returns, and the 1-year/3-year expiry tracking required under GST rule 45 are enforced in the workflow, removing the manual register that most manufacturers maintain in a spreadsheet today.

M/09 · Spend

Contracts (CLM)

Contract lifecycle from template to executed document: clause library, redline with tracked changes, multi-party e-sign (six providers), and obligation tracker. AI clause review flags non-standard terms against your playbook before negotiation begins.

Every executed contract links to the records it governs — the PO, the customer account, the project. Renewal and expiry alerts run as first-class workflow tasks, not calendar reminders. Aadhaar e-sign support makes counterparty execution frictionless for India-domiciled agreements.

Cluster 3 · Pallava

People

Three modules that cover the hire-to-retire and project delivery arcs — unified so a new joiner's payroll, leave balance, and project allocation all start from one record.

M/10 · People

HR

Employee master, attendance, leave, and a full ATS (applicant tracking) covering job boards, referrals, and interview scheduling. Performance Management System with goal-setting, mid-year check-in, and calibration support.

Employee Self-Service runs natively over WhatsApp: leave applications, payslip requests, expense claims, and policy queries are resolved without opening the HR portal. The bot is available in 11 languages — so factory floor workers interact in their own language, not a translated English form.

M/11 · People

Payroll

End-to-end Indian payroll: PF (ECR), ESI, TDS (Form 24Q, Form 16), Professional Tax across all 28 slab structures, and NPS Tier 1 and Tier 2 deductions. Every statutory computation is live — no year-end recalculation.

AI tax-regime advisor models Old vs New regime tax liability at the start of each financial year and presents an employee-facing recommendation in plain language — Hindi, Tamil, Telugu, or English. WhatsApp payslip delivery with DPDPA-compliant PIN gate replaces the payslip portal that most employees never visit.

M/12 · People

Projects

WBS with Gantt (CPM scheduling), resource allocation, timesheet approval, and Earned Value Management. ASC 606 / Ind AS 115 revenue recognition rules are configured per contract type — time-and-material, fixed-price, and milestone — posting recognition entries automatically as milestones are met.

AI delay prediction analyses the current schedule, resource utilisation, and historical velocity for similar project types, surfacing early warning 4-6 weeks before a deadline is at risk — time enough to intervene, not just report.

Cluster 4 · Haldi

Operations

Five modules that govern the physical and compliance layer of the business — assets, guests, documents, risk, and the voice of the customer.

M/13 · Operations

Facility / FSM

CMMS and Field Service Management in one module: asset register, preventive maintenance schedules, corrective work orders, calibration logs, and spare-parts consumption. Mobile app works offline — field technicians raise and close work orders without connectivity.

CEA (Central Electricity Authority) inspection checklists and electrical installation compliance logs are maintained as structured records, not PDF attachments, making audit preparation a query rather than a filing exercise. QR-code asset tags link physical equipment to its full digital history.

M/14 · Operations

Hospitality

Property Management System, Point of Sale, Food and Beverage costing, Banquet and event management, and channel manager — unified. Revenue Management with AI dynamic pricing adjusts rack rates based on occupancy forecast, local event calendar, and competitor rate intelligence, without manual rate desk intervention.

Form C (foreign national registration under the Registration of Foreigners Act) is generated and submitted automatically on check-in for eligible nationalities — a compliance requirement that most Indian hotels manage through manual registers or separate desktop software. Direct OTA sync removes the double-entry between channel manager and PMS.

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M/15 · Operations

Documents

Document management with OCR, automatic classification, configurable retention schedules, and legal hold. Every document links to the record it governs — a scanned invoice links to the PO and GL entry; a signed agreement links to the CLM record; a HR letter links to the employee.

WhatsApp-to-doc inbox: vendors, employees, or field staff photograph and send documents over WhatsApp; the system classifies, indexes, and routes them to the right record without a desktop scanner or upload portal. DPDPA-compliant data-residency rules enforce storage-region constraints per document category.

M/16 · Operations

Compliance

Governance, Risk, and Compliance: DPDPA, ISO 27001, SOC 2, and sector-specific frameworks managed in one risk heatmap. Risk register, control library, evidence collection, and periodic review workflows replace the spreadsheet-and-email cycle that most GRC functions still rely on.

The 72-hour CERT-In breach notification timer starts automatically on incident creation. A whistleblower channel with end-to-end encryption and anonymity controls is built in — no third-party tool required. Consent ledger tracks DPDPA data-principal consents with purpose, timestamp, and withdrawal capability as a first-class data model.

M/17 · Operations

Survey · NPS

NPS, eNPS, CSAT, and CES surveys dispatched by trigger — transaction close, support ticket resolution, onboarding milestone, or scheduled cadence. Surveys go out over Email, WhatsApp, or SMS; responses land on the originating record's timeline.

AI sentiment analysis on open-text responses categorises themes in real time, not after a quarterly export. Detractor auto-routing creates a Helpdesk ticket or CRM task within minutes of a low score. Multilingual survey forms in 11 languages ensure response rates reflect your actual customer demographics, not just the English-literate segment.

Cross-cutting · M/18

tapHistory

Not a chatbot. Not a search box. A per-tenant RAG engine that understands decisions — and cites exactly where the answer came from.

tapHistory · per-tenant AI memory

Ask anything across every record. Get cited answers.

Every decision, conversation, document, contract clause, and financial transaction in tapestree is indexed in a per-tenant vector graph. The index is ACL-aware — a sales executive querying deal history cannot inadvertently surface payroll records — and PII fields are redacted before any retrieval operation, satisfying DPDPA processing limitations by architecture rather than policy.

Responses are citation-based: every answer includes the record IDs, timestamps, and authors that the answer was derived from. If tapestree cannot find a confident answer, it says so — it does not hallucinate a plausible one. Confidence scores above 0.85 are displayed; below that threshold, the system surfaces related records rather than an answer.

Queries are accepted in 11 languages: English, Hindi, Tamil, Telugu, Kannada, Malayalam, Marathi, Bengali, Gujarati, Punjabi, and Urdu. A question asked in Telugu retrieves English-language records and responds in Telugu — the language boundary is the user's, not the system's.

Per-tenant RAG ACL-aware retrieval PII-redacted 11 languages Citation-based answers 0.85 confidence gate

The record graph in motion

How modules connect.

A customer record in tapestree does not stop at the CRM. Follow one journey from first contact to paid invoice to support resolution — all on a single timeline.

CRM

Lead → OpportunityCRM · Mrittika

Rajesh @ ABC Industries qualifies to stage 3. MEDDIC score 74. WhatsApp thread attached. Territory: West — Mumbai.

CPQ

Quote QT-0291 sentSales · CPQ · OMS

3-year subscription · INR 14,40,000 · 7% GST · e-sign link dispatched over WhatsApp. IRN generated on acceptance.

FIN

Invoice INV-0418 · AR postedFinance · Vana

GST e-Invoice IRN confirmed. MSME 45-day window opened. Account Aggregator bank feed matched payment on day 38.

CLM

MSA-2024-011 · §4.2 renewal clauseContracts · Vana

Obligation tracker flagged renewal window 60 days out. AI clause review: pricing band within playbook. Countersigned via Aadhaar e-sign.

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tapHistory · cited answertapHistory · M/18

Query: "What were the terms we gave ABC last cycle?" — DR-447 · INV-0418 · MSA §4.2 · QT-0291 cited. Confidence 0.94. Answer in Hindi on request.

one customer · five modules · one timeline · zero manual joins

See them in motion.

All 18 modules. Live. No login required.

A navigable mockup of every module — click any tile, switch any tab, open any record. Or book a guided walkthrough with a product specialist who knows your industry.

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Eighteen modules. Four clusters. One record graph.