tapHistory · per-tenant RAG · 11 languages
Tenant: nytyry-internal · ACL-aware · PII-redacted · cited · per-tenant vector namespace
Multilingual query Hindi · हिन्दी 4 records cited
"ABC Industries ke saath kya discount deal hui thi?"
DR-447 · 45-day terms approved 9 Apr · Priya Sharma (CFO) · Condition: no delay on first 3 invoices · Linked: MSA-2024-011 §4.2 · 4 invoices since · all paid within terms
AI Answer Confidence 0.93 4 records · 12 timeline entries cited
On 9 Apr 2026, Rajesh Kumar at ABC Industries requested 45-day payment terms for the Q2 renewal. After an internal exchange between Priya Sharma (CFO) and Anil Kumar (Finance) confirming "zero payment delays in 18 months", the terms were approved as DR-447 — with the condition "no delay in first 3 invoices." The decision references their MSA-2024-011 renewal-pricing clause §4.2. The terms are effective from 15 Apr 2026. Since approval, ABC has paid 4 invoices, all within terms (avg 38 days). DR-447's review window opens today; AI suggests reaffirm.
Open in CRM

Supporting records

cited verbatim · ACL-checked · channel mixed

Related precedents

decisions on similar customers, last 12 months
DR-401Affirmed
Bharat Steel · 60-day terms
CFO · 14 Jan 2026 · ₹1.2 Cr exposure · 24-month history · 0 delays · paired with credit insurance
DR-388Affirmed
Anand Auto · 30-day terms
CFO · 20 Dec 2025 · ₹18L · 12-month history · 1 delay 5d · standard
DR-374Conditional
Nexgen · 45-day terms · trial
CFO · 4 Nov 2025 · ₹28L · 6-month history · pulled back to 30d after 2 delays
Why this works.
Every business interaction in tapestree lives on a record. Internal chat, external email + WhatsApp + SMS, decisions, tasks, events, attached docs — one timeline per record, ACL-aware, per-tenant vector-indexed. Asking "Why did we approve 45-day terms for ABC?" retrieves the precedents, the precise sentence that swung the decision, and the contract clause that anchors it. The tapHistory promise depends on the unification.
Decision replay · DR-312 Confidence 0.91 Answered in 0.3s · 8 records cited
Why did we reduce Bharat Steel's credit limit in March 2026?
Reason: 3 late payments Feb 2026 · MSME 45-day breach ×2 · CFO Priya decision
Conditions: review monthly · restore on clean Q2
Status today:Limit restored on 28 May after clean Apr–May
ABC Industries — unified context
Open deal₹42L (CRM)
AR overdue₹8,40,000 (Finance)
Open tickets2 (Helpdesk)
Last WhatsApp2h ago
NPS72 (Survey)
Credit riskLow (Compliance)
Active contractsMSA + 2 SOWs (CLM)
Last decisionDR-447 (tapHistory)